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forum.calloffice.ru • Просмотр темы - Устройство не открыто

Устройство не открыто

Обсуждение общих вопросов продукта Call Office

Модератор: McBurns

Устройство не открыто

Сообщение Zefs033 » 22 окт 2013, 05:49

Добрый день!
При настройке конфигурации сценария по обзвону абонентов через внешний модем: ZyXel omni 56K duo, возникаем ошибка:
Устройство не открыто: Ошибка открытия порта COM3. Код ошибки 0х20 (Процесс не может получить доступ к файлу, так как этот файл занят другим процессом.) Код ошибки: -40058
Система Microsoft Windows Server 2003 R2 SP2.
Процессор Intel Core 2 Quard 2.50Ггц
4 Гб оперативной памяти

Файл с журналом программы отправил вам на почту.
Zefs033
 
Сообщений: 2
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Re: Устройство не открыто

Сообщение McBurns » 22 окт 2013, 08:35

Используемое вами устройство ZyXEL OMNI 56K DUO занято каким-то другим процессом Windows.
Проверьте, какое приложение или процесс может использовать устройство и завершите его, чтобы программный продукт Call Office мог получить доступ к устройству.
Есть множество вопросов, на которые уже есть ответы. Загляните в нашу .
Группа поддержки.

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McBurns
 
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